Contact Us

If you would like information about TrueTrac Saw products, would like to contact us directly with an issue, have a question about our return policy, or are otherwise curious or inquisitively minded take a moment and fill out the form below and we'll get back to you in email format. If you would like us to call, make sure to include your contact information in the message!

If you would rather have a phone conversation with a real-live human being located in the States, give us a call at the number below!

Office Phone: 1-(937)-544-6855

Best time to call us at TrueTrac Saw is M-F 11a - 6p EST, as earlier in the mornings we're usually in the machine shop or warehouse packaging orders.

Feel free to call any time though - If you get the answering machine, don't be bashful and leave us a message with your name, number, and information pertaining to your request and we'll get back to you!

No complaints at all

Great system!

New Plate

Hi Jacob, you recently sent me a replacement white plate for my saw. The old one didn't seat tightly on the slides. I dry tried the new plate and it looked like it fit well. Haven't attached it to the saw yet but have 10 sheets of BB that I am looking forward to cutting down for wife pantry and wardrobe projects. Thanks for sending replacement and reaching out to see how it was working.

I liked mine well enough to purchase a second one , it’s better performance is due to better quality.

Great product

Over all amazing! I did have to switch some things around due to being on the wrong side. And also had to cut and glue in the brushes in. Also with the whole system would be nice if you offered a shim/leveling system or something to raise the wood to the cutter ! Over all love it and work’s amazing.

Large Slab Flattening

Great system! Easy setup and very precise trammel adjustment and smooth long rail travel.

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